ChessConquest

Privacy Policy

Last updated: 29 April 2026

This Privacy Policy explains how ChessConquest collects, uses, stores, and protects information when you use the ChessConquest website and related login services. ChessConquest is operated by Zoclee (Pty) Ltd.

Information We Collect

We collect the information needed to run your ChessConquest account and provide the service, including:

• Account details such as your display username, email address, password credentials, and authentication identifiers.
• Profile details that you choose to provide, such as your country, profile picture, and player settings.
• Game, tournament, puzzle, rating, ranking, forum, message, and notification activity generated while using ChessConquest.
• Technical information such as IP address, browser details, device information, cookies, session data, and security logs.
• Email communication records when you contact us or use account recovery features.

Facebook Login

If you choose to log in with Facebook, Facebook may send ChessConquest basic account information that you authorize, such as your Facebook account identifier, name, and email address. We use this information only to create, find, secure, or link your ChessConquest account. We do not post to Facebook on your behalf.

How We Use Information

We use personal information to:

• Create and manage player accounts.
• Authenticate users and protect accounts from unauthorized access.
• Operate chess games, tournaments, rankings, puzzle practice, forums, messages, and notifications.
• Send account, security, password reset, verification, and service-related emails.
• Investigate abuse, cheating, spam, technical issues, and security incidents.
• Maintain, improve, and measure the reliability of ChessConquest.
• Comply with legal, regulatory, accounting, and record-keeping obligations.

Cookies and Analytics

ChessConquest uses cookies and similar technologies for sign-in sessions, security, preferences, and site operation. We may also use analytics tools, such as Google Analytics, to understand usage patterns and improve the service. You can control cookies through your browser settings, but some parts of ChessConquest may not work correctly if required cookies are disabled.

Sharing Information

We do not sell your personal information. We may share information with service providers who help us operate ChessConquest, such as hosting, authentication, email delivery, analytics, and security providers. We may also disclose information if required by law, to enforce our rights, to protect users, or to investigate abuse or security issues.

Public Content

Some ChessConquest activity is visible to other users or visitors, including display usernames, ratings, rankings, tournament participation, game records, forum posts, and public profile information. Please do not post sensitive personal information in public areas.

Data Retention

We keep personal information for as long as needed to provide ChessConquest, maintain game and tournament records, meet legal obligations, resolve disputes, and protect the integrity of the service. Some historical game, tournament, forum, ranking, and audit records may be retained after an account is closed where needed for legitimate operational or record-keeping reasons.

Your Choices and Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You may also stop using Facebook Login by removing ChessConquest from your Facebook app settings. Requests may be limited where we need to keep information for security, legal, anti-abuse, or service-integrity reasons.

Data Deletion Requests

To request deletion of your ChessConquest account information, email [email protected] with the subject "ChessConquest Data Deletion Request" and include the username or email address linked to your account. We will verify the request before deleting or anonymizing eligible account information. Full instructions are available on our User Data Deletion Instructions page.

Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No internet service can guarantee perfect security, so you should use a strong password and keep your login details private.

Children

ChessConquest is not intended for children under 13. If you believe a child has provided personal information without appropriate permission, contact us so we can review and remove the information where required.

International Users

ChessConquest may process and store information in countries other than your own. By using ChessConquest, you understand that your information may be transferred and processed where our systems and service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date on this page.

Contact

For privacy questions or requests, contact us at [email protected].