ageling (1753)    6 Aug 2019 07:32:30

Do other players like myself have problems logging in to this site? It usually happens in the evening here in the UK. I try logging in, and it takes a long time to eventually get to sign in. And then while I am playing a game the screen freezes. This doesn't happen to me with any other website.

 Yotta (1105)    7 Aug 2019 02:51:32

Do you perhaps remember the exact time when this happened? I want to check with the service provider if they can see anything in the logs that might have caused this.

 paco12348 (723)    8 Aug 2019 14:19:54

Yes, I also have problems logging in and it's at different times. I also have problems with the game taking a move. Sometimes I just leave and have to come back later.

 ageling (1753)    8 Aug 2019 18:05:52

I don't recall the exact times, but they occur in the evening herein the UK.

 paco12348 (723)    12 Aug 2019 16:20:15

I just lost two games from not being able to make a move yesterday. I signed out and couldn't sign back on. I timed out on two games. This morning I couldn't get it to take a move so I signed out again. Managed to get back on but don't know for how long.

 ketchuplover (1254)    12 Aug 2019 20:20:33

Have you tried other browsers and or turned off ad blockers or other such things?

 paco12348 (723)    13 Aug 2019 11:19:24

yes, I use IE and Edge. I do have a blocker so will turn that off and see if it helps. Thanks

 paco12348 (723)    13 Aug 2019 11:40:39

Thanks. I turned off the ad blocker and made it through the games. Kudos for the help.

 ketchuplover (1254)    14 Aug 2019 01:54:53

you're welcome

 Irrawang (1203)    15 Aug 2019 20:11:27

Site loads okay most of the time, but at the moment it takes over half a minute to register a move. Tests my patience.

 ketchuplover (1254)    16 Aug 2019 04:32:10

Are you doing everything to make your internet run smoothly?

 Irrawang (1203)    17 Aug 2019 00:10:34

Probably not, but for other sites it seems okay.

 Yotta (1105)    17 Aug 2019 05:55:52

We are considering moving ChessConquest to new service providers. We been having service quality problems with our current service providers. Will still follow up with them to see if they know why the site becomes slow at times.

 paco12348 (723)    17 Aug 2019 20:39:24

I thought turning the Ad blocker off had solved my problems, but, alas, it was only for a little while. I couldn't finish my games yesterday.